1. Do I need to make a reservation?
Yes, you must reserve your spot via our Tour Calendar page.
2. What precautions are you taking to ensure safety from Covid–19?
Guides remain more than 2m from participants and wear masks while speaking. Some also use a megaphone when possible. Groups of participants are also asked to remain 2m from one another, and to wear masks. People who don’t keep the 2m physical distance and wear a mask will be asked to leave the tour.
3. Do you recommend arriving early to the meeting point?
Yes. Please arrive a minimum of 5 minutes before the tour start time.
4. How long do the tours last?
The Old Montreal tour is 120-145 minutes but can extend sometimes few minutes more.
5. How do tips work?
Some guides are able to accept tips electronically via your credit or debit card on site. Others can take only cash, so it’s good to have some on-hand before the tour starts (or you can ask the guide where bank machines are).
4. What language are the tours given in?
All our scheduled tours are only offered in English.
5. Is there a lot of walking involved?
No! As long as you can do a short stroll around a city you are ready to walk a Free Montreal Tour. Though you will mostly be on your feet, your guide can sometimes find places for participants to sit.
6. Are your tours wheelchair accessible?
Unfortunately our tours are not wheelchair accessible due to the uneven pathway and the small side-paths in the Old-Montreal district.
7. What should I bring?
During the summer it can get very hot so don’t forget your sunglasses, sun-tan lotion and a bottle of water. During the winter, as it gets colder, make sure to have a warm jacket. Most of the tour does take place outside, but our guides adapt the tours to weather as much as possible.
8. What if it rains or snows?
The Free Walking Tour might be canceled if it rains or snows heavily. We will send a cancelation email if the situation presents itself.
9. What if I have to leave before the tour ends?
That is not a problem but please let your guide know so he/she doesn’t wait for you at the next stop.
10. Do we stop for a break?
Yes. We have a quick Toilet Break in the middle of the itinerary.
11. Is there a maximum number of people allowed on a tour?
Yes the number of participants is limited. We ask our customers to book online mainly for this reason. This way, we can have enough guides for the all our groups.
